APC Connected Smart-UPS got smarter: UPS management through the cloud

14:44 | 14/10/2019
To enable businesses to proactively and effectively manage the health of their UPS systems, Schneider Electric has introduced Connected Smart-UPS with APC SmartConnect, the first cloud-enabled UPS for distributed IT environments.
apc connected smart ups got smarter ups management through the cloud
Schneider Electric's APC Connected Smart-UPS makes powercuts and blackouts a nightmare of the past

Every IT manager fears a power outage on a busy workday. The office is humming with critical transactions happening at every workstation when the power goes out unexpectedly. To buy time and allow for the safe shutdown of devices, uninterruptible power supplies (UPS) are a standard piece of critical infrastructure in any setting.

But what happens when the IT department does not have the bandwidth to proactively maintain and monitor their UPS on an ongoing basis, or if there is no IT staff on site at all? UPS battery failure on any piece of equipment is undesirable, but on the most business-critical technology could mean catastrophic business delays and profit loss. To compound the criticality, today’s IoT-enabled world means these devices are likely supporting on-site and remote edge environments that must function at the same level of availability and security as the largest and most mission-critical data centres.

Small- and medium-sized enterprises (SMEs) can be devastated by any loss of availability, and whether through an in-house IT professional or trusted Managed Service Provider, they need to be certain their equipment is functioning correctly. Proactive ability to monitor UPS devices with notifications of maintenance and replacement needs sent right to a smartphone becomes a game-changer for IT departments in companies of this size.

Connected Smart-UPS with APC SmartConnect is the optimal solution for SMEs to proactively and effectively manage the health of their UPS systems.

Available as a standard feature with select models in APC’s industry-leading Smart-UPS portfolio of solutions, APC SmartConnect delivers the power reliability, security, and certainty that SMEs need to stay connected to the technology and information that powers their business.

Empowering MSPs to better serve SMB customers

APC SmartConnect cloud-powered technology also enables managed service providers (MSPs) to expand their offering to deliver remote UPS monitoring for SME clients. This provides MSPs with a greater opportunity to better serve their customers through value-added power infrastructure services while generating new revenue streams – all with minimal effort and no additional cost.

MSPs can easily integrate APC SmartConnect with leading remote monitoring and management (RMM) solutions such as ConnectWise Automate and Kaseya, or via a mobile-ready web portal, so they can manage customer portfolios from a single platform. No coding, Simple Network Management Protocol (SNMP) traps, or software agents are required, meaning MSPs can quickly deploy their services and begin generating revenue.

EcoStruxure-ready solutions

Connected Smart-UPS with APC SmartConnect is one of the latest products available as part of Schneider Electric’s EcoStruxure IT Data Center Management as a service architecture. The foundation of EcoStruxure IT is built on intelligent, connected solutions that leverage data-driven insights to simplify the maintenance and operation of IT physical infrastructure by improving performance operation, enabling remote visibility and monitoring, and providing expert services capabilities.

APC by Schneider Electric is the leading brand worldwide for integrated physical infrastructure and software. With a wide array of products that provide reliable power and availability solutions for IT and communications technologies, APC delivers certainty in a connected world. With the largest community of partners tailoring solutions for home and distributed IT, APC enables individuals and businesses to anticipate the unexpected, protecting critical information and data.

APC SmartConnect leverages the Schneider Electric cloud-enabled EcoStruxure IT architecture to:

  • Gather and send data about the health and status of a customer’s UPS devices including battery replacement, warranty renewal, and UPS performance notifications;
  • Provide a secure, cloud-based web portal where customers can view the status of their UPS, accessible from any internet-connected device;
  • Send customisable automatic notifications, firmware notification updates, and advanced troubleshooting support through an easy-to-use remote monitoring interface;
  • Deploy right out of the box – no configuration required – making it easy for even non-technical users to install.

By Ha Vy

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