A two-day training workshop is held in Hanoi on April 16-17 to help small-and medium-sized tourism businesses create a competitive advantage and be fully prepared after the ASEAN Economic Community (AEC) is formed.
The workshop, run by the Pacific Asia Travel Association (PATA) and the International Labour Organisation (ILO), provides a chance for tourism businesses and vocational training schools to learn and practise destination management, handicraft production and hotel management.
These practice tools have been recognised and valid in all ASEAN countries.
General Secretary of PATA in Vietnam Dinh Ngoc Duc, who is also head of the International Cooperation Department under the Vietnam National Administration of Tourism (VNAT) said the manual will help trainees develop their business plans and improve the quality of their services and competitive edge.
The training programme particularly meets the needs of small travel agents, homestay owners, restaurants, craftsmen, souvenir sellers and local drivers.
It’s very important to popularize the manual, especially after the coming into effect of the ASEAN Mutual Recognition Arrangement for Tourism Professionals (MRA-TP) this year.
Duc suggested that participants, including local officials and business people, share information to complete the manual and make it helpful for tourism businesses.